Do you have a non-functioning desktop computer, or external hard drive that has old, important or sentimental photos or videos? Depending on the amount of data, we can remove your hard drive, recover it and transfer the data from your current laptop onto a flash drive for safe-keeping. In the event that we cannot retrieve your data, but have spent time on this, we do apply a service charge. 

There are two types of drive failures: logical and mechanical. Logical recoveries are typically vey easy to recover — the hard drive is fine mechanically — and physical damage. Occasionally, it can be both — this scenario is very time consuming, and often parts are needed. Raided drives can also be very expensive when it’s not a logical recovery.