At Ahatron Tech, we understand that not everyone can drop by our physical location for repairs. That's why we offer a convenient and reliable Mail-in Repair Service, ensuring tech assistance is accessible to all, no matter where you are located.

The Convenience You Deserve

Our Mail-In Repair Service is all about making your tech repairs hassle-free. Whether you're dealing with a cracked screen, a malfunctioning device, or any other tech issue — Ahatron's got you. Here's how it all works:

Step 1: Request a Mail-In Repair
Start by filling out the form on this page. Tell us about your device, what's wrong with it, and how we can reach you (contact information).

Step 2: Review the Agreement
Once submitted, you will be redirected to a page where you'll have to review and sign a mail-in repair agreement.

Step 3: Receive a Quote
Following that, we'll get back to you within 24 hours with an estimate quote for the repair — which includes the cost of parts and labor.

Step 4: Ship your Device 
If you're on board with the repair plan, it's time to ship your device to our repair center. We suggest packing it up snugly in a sturdy box with some padding to safeguard it during its journey. Opt for a reliable courier with tracking for extra peace of mind.

Step 5: Detailed Inspection
Once we've got your device in-house, we'll give it a thorough checkup to pinpoint the issues. You'll get a ticket number, the total cost, and an estimate of when it'll be back in your hands.

Step 6: Repair Process
With your approval, we'll start the repair using top-notch components and skilled craftsmanship. If you choose not to proceed with the repair, we'll invoice you for the return shipping fee.

Step 7: Quality Check and Testing
Post-repair, we put your device through the wringer to ensure it's performing like a champ. We're sticklers for quality, and your happiness is our #1 concern.

Step 8: Safe and Sound Return
Once your device is repaired and tested, we'll send you an invoice for the repair. After we receive the payment, we'll securely pack your device and send it back to you using a reliable shipping method. You'll get a tracking number to follow its journey.

Shipping Address:

AhaTron Tech LLC (MacBook Clinic Framingham)
965 Concord street, ste 2A, Framingham MA 01701
508-361-9147